Terms of Service

1. Services

We provide on-demand and reserved GPU servers, dedicated bare-metal servers, colocation, cloud infrastructure and managed data annotation and labeling services. The specific scope, configuration, capacity, term, location and pricing of each Service are set out in an order form, quote or separate agreement (“Order”). In case of conflict, the Order prevails over these Terms

2. Eligibility and Account

The Services are intended for businesses and professionals. You confirm that you have the authority to bind the organization you represent. You are responsible for the accuracy of the information you provide, for keeping access credentials confidential and for all activity under your account

3. Quotes and Orders

Prices on the website, including “from $5.40 per GPU-hour”, are indicative and do not constitute a binding offer. A contract is formed only when we confirm an Order in writing. Availability of hardware is subject to capacity at the time of confirmation

4. Fees and Payment

• Fees are as stated in the Order and, unless otherwise agreed, are exclusive of VAT and other applicable taxes
• On-demand Services are billed based on usage; reserved and dedicated Services are billed in advance for the agreed period
• Invoices are payable within the period stated in the Order. Late payments may incur default interest under applicable Turkish law, and we may suspend Services after prior written notice
• Reserved commitments are non-cancellable and non-refundable for the committed term unless otherwise stated in the Order

5. Acceptable Use

• You may not use the Services for any unlawful purpose or in violation of export control and sanctions laws
• You may not use the Services to mine cryptocurrency without our written approval, send spam, distribute malware, launch attacks, or infringe intellectual property rights
• You may not process content that is illegal, including child sexual abuse material, or data you have no legal right to process
• You may not attempt to gain unauthorized access to our systems or other customers' environments
• We may suspend Services immediately in case of a serious breach or a threat to the security or integrity of our infrastructure

6. Customer Data

You retain all rights to the data, models, code and datasets you upload or provide (“Customer Data”). You grant us only the rights necessary to provide the Services. You are responsible for the lawfulness of Customer Data and for maintaining your own backups. We process personal data contained in Customer Data as a data processor in accordance with our Privacy Policy and KVKK

7. Data Annotation Deliverables

Upon full payment, all rights to annotation deliverables produced specifically for you are transferred to you. Quality targets, acceptance criteria and review periods are defined in the Order. If no objection is raised within the agreed review period, deliverables are deemed accepted

8. Service Levels

Uptime commitments and service credits, where applicable, are defined in the Order or Service Level Agreement. Service credits are your sole remedy for availability failures. Scheduled maintenance announced in advance is not counted as downtime

9. Confidentiality

Each party shall keep confidential all non-public information received from the other party and use it only for the purposes of the contract. This obligation survives termination for 3 years, and indefinitely for trade secrets and Customer Data

10. Intellectual Property

The website, its content, trademarks, software and infrastructure remain the property of HUBBLE GROUP or its licensors. No rights are granted except as expressly stated in these Terms

11. Warranties and Disclaimer

We will provide the Services with reasonable skill and care. Except as expressly stated, the Services are provided “as is” and, to the extent permitted by law, we do not warrant that they will be uninterrupted, error-free or fit for a particular purpose

12. Limitation of Liability

To the extent permitted by law, neither party is liable for indirect or consequential damages, loss of profit, revenue or data. Our total liability under any contract is limited to the fees paid by you for the affected Service in the 12 months preceding the claim. These limits do not apply to liability for gross negligence or willful misconduct

13. Force Majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control, including natural disasters, epidemics, war, government actions, power grid failures or failures of upstream providers

14. Term and Termination

The contract term is set out in the Order. Either party may terminate for material breach not remedied within 15 days of written notice. Upon termination, you must pay all outstanding fees, and we will make Customer Data available for retrieval for 14 days, after which it will be securely deleted

15. Changes to the Terms

We may update these Terms. Changes become effective upon publication on this page and do not affect Orders already confirmed for their current term

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. Istanbul (Çağlayan) Courts and Enforcement Offices have exclusive jurisdiction over any disputes

17. Contact

HUBBLE GROUP MÜMESSİLLİK İHRACAT VE İTHALAT DIŞ TİCARET LİMİTED ŞİRKETİ, Istanbul, Türkiye. Email: office@hubblegroup.tr